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		<title><![CDATA[Exchanges and Returns - Knowledgebase Articles]]></title>
		<link><![CDATA[http://123onlineproducts.com/support/rss/index.php?_m=knowledgebase&_a=view&parentcategoryid=3]]></link>
		<description><![CDATA[Knowledgebase Articles Provided by SnorkelingEquipment]]></description>
		<language><![CDATA[en-us]]></language>
		<copyright><![CDATA[SnorkelingEquipment]]></copyright>
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			<title><![CDATA[I want to return or exchange an item, how do I do that?]]></title>
			<link><![CDATA[http://123onlineproducts.com/support/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=5]]></link>
			<description><![CDATA[To return an item, please send an email to <a href="mailto:Returns@123onlineproducts.com">Returns@123onlineproducts.com</a> or submit a support ticket requesting an RA number and include the following: <p> </p><ul><li>Your order number </li><li>The item you are returning </li></ul><br />Someone within our returns department will reply with the RA number and all the information you need on where to send the item. Some items cannot be returned to us, such as special order items. <br /><br />To avoid any restock fees we suggest all of our customers to:<br /><ol><li>Make sure the item(s) are returned to us no later than 60 days from the date order was received</li><li>The RMA number is written visibly on the outside of the package <br /></li><li>All item(s) are in new, resellable condition and are not damaged (torn, cut, creased, broken, ripped, torn, etc.)</li></ol>Packages returned to us with no RMA number on the outside will either be subject to a restock fee or will be refused at deli]]></description>
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			<title><![CDATA[I returned an item, when can I expect my refund?]]></title>
			<link><![CDATA[http://123onlineproducts.com/support/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=6]]></link>
			<description><![CDATA[Once the item(s) has been received in our warehouse and inspected, your order will be sent to our AP department. Please allow 7-15 business days to process the refunds. <p><b>Shipping charges are non-refundable and will be deducted from free shipping promotions if items are returned.  Please asee policies for more information</b></p>]]></description>
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